Author: Nick

Smarter ain’t always better…

Gee, I’m terribly reflective this week.  Everything seems to be a "Thought O’ the Day".  Oh well.  Feel free to heckle me in the comments if this is getting boring! Earlier in my career, I learned the hard way that…

Holiday Reflection Time: When to stop?

This is written in the spirit of taking a day of rest and reflection for the Labor Day holiday… I’ve been known to have the problem of "not knowing when to stop".  If something seems like a good deal for…

My $0.02 on Customer Service…

Some folks have been very kind about the various business posts I’ve thrown up here, so I’m continuing the theme.  Many people don’t know this, but a long time ago in a country far away, I was a customer service…

Talking to the Press, Part 2…

Last time I talked about the who and why of talking to the press.  Let’s get on with the “how”. The key thing, and I can’t emphasize this enough, is to figure out exactly what you want to say.  You…