Archive for June, 2008

In Honour of My Grandfather…

NickN| June 25, 2008 12:05 am

Several of the bloggers I admire (Fred Wilson and Brad Feld for example) often write about their personal lives. It’s not something I’ve done much of, but I think the occasion merits it.

Last Saturday I got a call from my Dad telling me that my Grandfather had died. He was 93.

My Grandfather was a source of inspiration for many of the things I’d like to become in life: a loving husband, father & grandfather; a successful businessman and someone that had a huge positive impact on everyone around him.

When I was a young kid, my Dad’s parents were the ones I really got excited about visiting. Many of my fondest childhood memories involve them.

I have an older brother and younger sister. From a relatively early age, one of us would get to spend a few days at my Grandparents by ourselves. Time alone with my Grandparents was simply the coolest trip imaginable. And while my Grandmother was instrumental in the adventure, Grandad was running the show.

He was born in 1915. I have a terrible memory for certain kinds of detail, but I believe his father ran a bicycle shop. He married my Grandmother in 1939 as England was being dragged in to the Second World War. Grandad served until 1941 when he was discharged due to a stomach ulcer, and in the 37+ years I’ve known him, there have always been certain things my Grandmother wouldn’t let him eat because of it.

My Grandad was a classic early adopter. At some point after the war, he and his brothers built a successful electrical wholesale business and for much of his life he was fascinated by technology. His first car was an Austin 7 and I seem to recall that he was a proud early TV owner too.

When I was younger, he shared stories about working with a local hat maker to build stereo speakers from scratch. As I became more and more involved with computers and digital technology, he used to take a great deal of delight in wrapping his head around the way things worked. He saw first hand the impact of transistors, and the idea that millions of them could be crammed onto a tiny computer chip fascinated him. My first generation iPod really blew him away.

Grandad wore a suit almost every day of his life. Usually he wore a check shirt with a waistcoat and, when outside, a hat. I’ve almost never seen him wear anything else, and all the mental images I have of him look much like the photo at the beginning of this post. I took that photo when I was 12, but it is exactly how I will always remember him.

Grandad was practical and inventive. Any time we’d visit, The Shed was a key destination. The Shed was where Grandad would keep all his tools and allow us to use them. He’d patiently work with us as we annihilated some small piece of innocent balsa wood with hundreds of nails and a file, and no clear plan in mind. Once we tired of abusing the piece of wood, or it was time to leave, he would painstakingly turn whatever disaster we had created into something functional. I still have a small wooden box that started out life as a project gone horribly wrong. I’m sure my brother and sister have something similar too. Looking back at this now as a parent, the patience, love and attention he gave us is staggering.

When I went through my nerdy rock-collecting phase, he built a custom display case for all of my treasures. He also built my sister a multi-storey dolls-house from scratch, complete with working lights that outshone anything Mattel ever offered.

Another great example of his patience and skill was his ability to grow almost anything. He was an avid Gardener who rescued many an almost dead plant. From the grapevine in the greenhouse to bonsai trees in the house, he and my Grandmother had incredibly green thumbs.

For most of my childhood, he drove a vintage Rover 2000

Rover 2000

This car was unbelievably cool. The interior seats were some kind of velour (not just cloth), there was a fold-down armrest in the back seat and the whole thing felt incredibly luxurious, bordering on space age. The boot (a.k.a. the trunk for the US audience) contained all kinds of goodies, such as a folding cup, picnic blanket and carefully stowed cans of coke for special occasions.

This was the car that survived the Baboons at Woburn Safari Park. As I recall, some kind of large Cat (a Leopard or Cheetah) had stopped in front of us, and a variety of monkey-like creatures took the opportunity to try and pull the windshield wipers off…

As you can imagine, for a young kid that’s a sequence of events that has staying power.

Grandad was always full of silly songs, funny faces and kind smiles. He also had a secret candy tin that, if you were good, you would be able to choose up to three sweets from…

He was also fascinated by animation. During the 60’s & 70’s he created a number of stop-motion short films, along with numerous family films. Again, his patience, inventiveness and attention to detail shine through – I still enjoy watching them today. As a kid, they were enthralling. There’s something a lot more magical about setting up a Super8 projector and screen, closing the curtains and threading film than simply dropping a DVD in a DVD player and hitting play.

When I worked in animation, he was quite curious about the tools we used and how things worked. When one of the projects I worked on aired on the BBC, he video taped it just so he could pause the show and find my name in the credits.

Since I moved to the USA, it’s been harder to really keep in touch. My default inclination is to pick up the phone and chat, but my Grandparents don’t really do long chats on the phone – partially because of generational differences and partly because they see it as terribly expensive. And unfortunately I am truly lousy at remembering to take the time to write a letter.

As the millennium approached, he started to slow down. His health took a turn for the worse when he banged his head during a fall, which lead to an aneurysm. Amazingly, he recovered from brain surgery at 80+ years old, and continued to live with my Grandmother in the house they’ve been in since the 70’s.

I spoke to him just over a week ago on his 93rd birthday. He was concerned with the weather and state of the world in general, but otherwise doing well.

One of the curses of being English is that there are certain things that don’t get talked about. But having been in the US for quite some time now, I’ve been working on throwing off those shackles. And as I’ve gotten older, I’ve begun to appreciate that for some things there really is no time like the present.

I hope my Grandfather knew that I loved and admired him, and that he was one of the bigger influences in my life. I never managed to tell him that directly, although I tried several times.

In honour of his memory, I’d encourage anyone reading this to reach out and talk to the people that are important to you. Even at 93 years, life is still short.

Love you, Grandad.

Crawl, Walk, Run!

NickN| June 21, 2008 8:16 pm

I am particularly fond of “Crawl, walk, run” as a motto.  The idea of taking baby steps until you know the ground under your feet is firm seems like a good one to me.  Especially in the world of a startup.

But throughout the history of business, certain phrases have been mis-used, misappropriated and generally abused, and “crawl walk run” is one of them.  

I was talking to a colleague the other day, and he said flat out that he hated the phrase.  It had been used repeatedly by people he knew to throw up roadblocks to prevent him from starting a business.  For him, it represented everything non-entrepreneurial in the business world.

Can’t start a business without a business plan.  Can’t write a good plan without an MBA.  Can’t get a good MBA without a strong undergrad performance etc etc etc.

As with all things, it’s relative.  And for me, it’s a motto I like to apply to the execution of specific strategies.  But just because I like it doesn’t mean I’m going to get bogged down in process or not be able to move quickly.

Some examples:

#1: Your company has never done a print ad before.  Do you:

(a) Do a small/inexpensive print ad and see how it performs
(b) Commit to a 6 month recurring campaign in a higher profile publication

or
(c) Commit to multiple publications and multiple ads 

My preference is to do (a), get some results, then do (b) and finally (c).  But I would try never to go straight to (b) or (c) unless there was a really good reason.  And there is almost never a good enough reason, despite how things may appear at the time.

This doesn’t mean you take a year to get a campaign in to gear, but it does mean you test out the path ahead before committing significant sums of money to the print campaign.

#2: You want to pursue some partnerships.  Do you:

(a) Start with a low profile partnership
(b) Start with many partnerships at once

or
(c) Go after your #1 target first 

I personally would begin with (a), at least while you start the conversations.  That way you can find out whether your fantastic opportunity actually resonates with a potential partner.  I recently started a discussion with a small potential partner, got some useful feedback and within two weeks was chasing a big dog.  That’s maybe a little fast, but there was a convenient alignment of the universe that would have been foolish to ignore.  However, without the groundwork and lessons learned in conversation with the smaller partner, I would have been poorly prepared for the big dog conversation.

For me, “crawl, walk, run” is always the way to go.  Even if you do it quickly.

 

The Wisdom of a 2 Year Old…

NickN| June 19, 2008 8:54 pm

It has occurred to me more than once since I became a Dad that there are some interesting parallels between being a parent and starting a business.  There are also entirely too many parallels between your typical entrepreneur and a toddler.

As a case in point, I was driving with my daughter and in-laws the other day.  My daughter had insisted on bringing a purse with her that contained various treasures (a book, a necklace, some candies and a couple of other items).  After repeatedly admonishing my Mother-in-Law not to touch her stuff, she decided to share and started unpacking.  After distributing the contents of her purse to both in-laws she loudly declared:

“Daddy, I have everything in here that I don’t need!”

Frankly, that’s something most entrepreneurs (me included) tend to do: overcomplicate and focus on having too much of the wrong thing.

I’m consulting for a company that has the simplest core value proposition of any product I’ve ever worked with.  And yet much of their early material buried that value prop in a sea of language that just didn’t need to be there.  Everything they didn’t need…

When I look back at disruptorMonkey, I think one of our mistakes was to be too broad.  I’ve recently been looking at various ways to organize bookmarks/web pages, and I’m finding all of them lacking.  We went for the big win of treating all data the same way, rather than focusing on just one type of data, but 95% of what made disruptorMonkey cool could have been demonstrated with just one type of data.  Everything we didn’t need…

And I think the success of “simple” apps like the handy ones from 37signals is a testament to the same idea.

So how much of everything you don’t need are you carrying around in your company?

 

Traction, Twinkies & Ticks…

NickN| June 18, 2008 11:53 pm

Traction!

It’s been a busy couple of weeks and I’m trying to catch up on my blogging.  

A couple of weekends ago, we all went to the State Fair — a thinly veiled agricultural show.  I’m not a huge fan of such things, but nothing holds my daughter’s attention better than the prospect of a petting zoo.

And in all seriousness, I find it useful to get out of the technologically-oriented world I live & work in.  It’s good to get your baseline reset every so often. 

There were three principal things I learned from/was reminded of by this event:

  1. Traction is not an overused Web 2.0 word.  It’s actually a real word with a real meaning.  And it sure comes in handy when you’re doing a tractor pull.
  2. Fried Twinkies Rock!  Yes, I was as surprised by that as you probably are reading it.  I bought one more or less on a dare and it was fabulous.  I have no idea how or why it could possibly taste as good as it did. Something to do with the melting point of plastic, lead paint and transfat no doubt…
  3. Ticks are evil.  My daughter got her first, probably from the afore-mentioned petting zoo.  We discovered it pretty quickly but good lord do those things drill in.  As non-native North Carolinians, my wife and I were pretty freaked out by the whole thing.  But apparently Rocky Mountain Fever is more likely than Lyme disease.  How’s that for comforting?

So all in all, Fried Twinkies yes.  Everything else, not so much.  My daughter did find the cow poop pretty hysterical though…

 

Simply the best graphic I’ve ever seen…ever.

NickN| June 16, 2008 11:47 pm

Props to Jeff Nolan for simply the best graphic ever made.

Take the time to click this link and see what I mean.

I am truly in awe.