This is written in the spirit of taking a day of rest and reflection for the Labor Day holiday… I’ve been known to have the problem of "not knowing when to stop". If something seems like a good deal for…
My $0.02 on Customer Service…
Some folks have been very kind about the various business posts I’ve thrown up here, so I’m continuing the theme. Many people don’t know this, but a long time ago in a country far away, I was a customer service…
Talking to the Press, Part 2…
Last time I talked about the who and why of talking to the press. Let’s get on with the “how”. The key thing, and I can’t emphasize this enough, is to figure out exactly what you want to say. You…
Dancing with the Devil… aka Talking to the Press
On many, many occasions I’ve heard horror stories from fellow entrepreneurs about their experiences with the press. Most journalists are decent enough folks that just need a good story. For example, since moving to RTP, I’ve worked with Allan Maurer…
Aibo’s got nuthin’ on BigTrak…
Another one for the Dead Technology file… The heady days of group cooperation that facilitated the purchase of a ZX-81 had their seed somewhere in the late ’70’s. And that seed’s name was BigTrak. Pristine white (UK version) and chock…
More on Hiring and Interviewing…
When I’m interviewing, I don’t tend to stick to a rigorous format — I like to get to know the person and assess them within the scope of the three key points I mentioned in a previous post: A) Can…